How do I unlock my device if I have forgotten the PIN number?

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06/30/2015

If you have Garmin Lock on your device and you have forgotten your 4 digit PIN number, you can unlock the device by returning to your security location.1 The security location is the location where you first enabled Garmin Lock on your device. Returning to the security location will unlock your device, provided the device is on and has acquired satellites.

If you have forgotten your PIN and security location, contact Product Support for assistance. Product Support will require a copy of the receipt and there will be a charge to service the device, as this issue is not covered by the warranty.

1To unlock the device with the security location, it must be within 50 meters (about 164 feet) of the set location.

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