How do I unlock my device if I have forgotten the PIN number?

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08/11/2014

If you have Garmin Lock on your device and you have forgotten your 4 digit PIN number you can unlock the device by returning to your security location.1 The security location is the location where you first enabled Garmin Lock on your device. Returning to the security location will unlock your device, provided the device is on and has acquired satellites.

If you have forgotten your PIN and security location please contact Product Support for assistance. Please note we will require a copy of the receipt and there will be a charge to service the device as this issue is not covered by the warranty.

1To unlock the device with the security location, it must be within 50 meters or about 164 feet of the set location.

Link referenced in this article

http://www.garmin.com/us/support/contact

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