Why can't I find the route I sent from MapSource or BaseCamp on my nuvi series device?

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01/17/2014

This article is applicable to the nuvi 30, 40, 50, 52, 54, 200, 205, 300, 600, 1100, 1200, 1300, 2200, 2300, and 3700 series devices.

Although MapSource or BaseCamp will indicate that a route has been sent to the device successfully, these devices are unable to read the file since they do not support this feature. MapSource and BaseCamp can still be used to transfer maps and waypoints to these devices.

Although the nuvi 2200 and 2300 series do support multiple stop routing, they will not display routes sent from MapSource or BaseCamp. These devices use Trip Planner and do not currently have a way to import the transferred routes into Trip Planner.

The nuvi 3700 series will support multiple stop routing from MapSource or BaseCamp providing the device has software version 4.50 or newer. For information on how to update the device's software, visit https://buy.garmin.com/support/searchSupport/case.faces?caseId={8576ba20-e948-11dc-d6fc-000000000000}

If your device is not listed above, please view the following FAQ for the information on how to access the routes transferred to your device: https://support.garmin.com/support/searchSupport/case.faces?caseId={65814150-50b3-11dc-4ec8-000000000000}

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