How do I correct the Unable to connect with Garmin Services error message in Garmin Express?

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03/11/2014

The error message "Unable to connect with Garmin services" can be caused by a few issues.

• Internet Security/Firewall

Security programs can affect the communication between a computer and the update servers. It may be necessary to disable any and all security programs to allow Express to communicate. Refer to the instructions provided by the application manufacturer to disable any security programs installed to the computer.

• Garmin Core Update Service is stopped/disabled

The Garmin Core Update Service is required for Garmin Express to function. The computer or a program may have disabled this service from running. If the service was stopped, it will need to be restarted:

Windows Vista/7/8

  1. Hold down the Control + Alt + Delete keys
  2. Click Start Task Manager
  3. Click the Services tab
  4. Locate the Garmin Core Update Service
  5. Ensure the service is started

Windows XP

  1. Hold down the Windows key +  R
  2. Type: services.msc
  3. Locate the Garmin Core Update Service
  4. Ensure the service is started

Garmin Express should be able to look for available updates now.

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