Diagnostic Installation For Windows 7

The most common errors associated with any DeLorme® program are the result of other programs running in the background during installation. The procedure below uses the Microsoft System Configuration Utility, MSCONFIG to temporarily disable most programs upon startup. Once the system is restarted in Normal Mode, the settings will revert to their default settings. While these steps are not always necessary, they are the first step in troubleshooting errors that may occur with DeLorme software.

If the application has been installed, uninstall the DeLorme program first. 
Note: Files created within the DeLorme product will not be deleted during this process.

To Uninstall

1. Click Start  and then click Control Panel.
2. Click Uninstall a program.
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3. Select your DeLorme program from the list of currently installed products.
4. Click the Uninstall button. 
   
   
   
5. If the User Account Control window displays, choose the Yes option. 
    
   
   
6. Browse to the location where the DeLorme application was installed (usually C:\Program Files\DeLorme\). 
   (You can type C:\Program Files\DeLorme in the Search box to browse this folder. )
   
   
   
7. Delete the DeLorme application folder. Example: Street Atlas USA 2010 Plus.
   Note: The folder may not be present after uninstall. 
   
   
   

To Install

1. Click Start , type MSCONFIG in the Search box, and then press ENTER.
   
   
   
2. On the General tab of the System Configuration window, select Selective Startup.
3. Under Selective Startup, clear the Load Startup Items check box.
    
   
   
4. Click the Services tab, select the Hide All Microsoft Services check box, and then click Disable All.
    
   
   
5. Click OK, and then click Restart.
   
   Note: You may experience a temporary loss of some services functionality when you follow these steps. Restoring the settings restores the functionality.
   
   
6. On Restart, click Start , type %temp% in the Search box, and then press ENTER.
   
   
   
7. On the Organize menu, click Select All.
   
   
   
8. On the Organize menu, click Delete.
   
   
   
9. Click Yes.
   
   
   
10. Insert the DeLorme installation disc into the DVD drive. Setup begins automatically. If not, you may have your Autorun feature turned off, from the Start menu type D:\setup in the Search box (where D is the letter of the DVD drive containing the installation disc). 
     
    
    
11. Follow the on-screen instructions to complete the installation.

After the Installation

1. Click Start , type MSCONFIG in the Search box, and then press ENTER.
   
   
   
2. Under the General tab, select Normal Startup. 
   
   
   
3. Click OK, and then click Restart.