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inReach Professional Product Support Contact

Due to the specialized nature of inReach® Professional accounts, Garmin uses a small technical team to provide accurate, efficient support.

For self-help, use the Support Center and ensure you use inReach Professional as your product choice.

For general Professional account information and pricing, see - inReach Professional Plans.

Professional Chat Support

    For inReach Professional chat support, go to inReach Professional Chat Support then select CHAT at the bottom of the page. 

Pro Chat Support 

  • Chat support hours Monday-Friday 8am-4pm PST. Closed weekends and holidays.

Professional Phone and Email Support

For activation issues, administrator assistance, or product/app troubleshooting, reach out to our Professional Support team with the information below:

  • Email: professional.support@garmin.com

    • inReach Professional email support inquiries are generally responded to within 4 business hours, between the hours of 8am and 5pm PST Monday through Friday (excluding holidays).

  • Phone: 1-800-293-2389

    • Hours are: Monday-Friday 8am-5pm PST. Closed weekends and holidays.


For inReach Personal Account or non-inReach Garmin Support: Contact Garmin Product Support