When Connected to a Mac, These Devices Will Only be Recognized or Detected by one Application at a Time
For example, if Garmin Express is open and has detected the device, opening Garmin BaseCamp™ software at the same time will result in BaseCamp being unable to find the device until both applications are completely closed and the desired application is re-opened.
NOTE: Devices with MTP Mode are prevented from appearing as a separate drive on a Mac computer. For these devices, a Windows computer must be used.
To Force Quit Garmin Express or Garmin BaseCamp on Mac:
- Press Command + Option + Escape on the keyboard
- Select Garmin Express or Garmin BaseCamp™ from the list of applications
- Click Force Quit
Note: A second set of instructions may be required to force quit Garmin Express.
- Select the Triangle icon in the upper right corner and click Quit
- Click Quit again
The Garmin Express or Garmin BaseCamp program will now be closed.
To Keep Garmin Express From Opening when the Computer is Powered on or when a Garmin Device is Connected to the Computer:
- Click on Garmin Express by the Apple icon
- Click Preferences or Settings
- Remove the check mark from the following boxes:
- "Always keep Garmin Express running in the background."
- "Automatically launch Garmin Express when a Garmin device is connected."
Note: Removing the check marks will disable the ability for Garmin Express to automatically launch and perform syncs to a device using Garmin Connect.
Restart the computer after making these changes.
battery icon when connected to the computer. Charge the device while driving using the vehicle power cable to ensure it has enough power.
