Incident Notifications / Emergency Assistance Contact Setup and Usage

WARNING! The device allows you to send your location to an emergency contact. This is a supplemental feature and should not be relied upon as a primary method to obtain emergency assistance. The Garmin Tread® app does not contact emergency services on your behalf.

The Incident Detection and Notification feature, also known as Emergency Assistance, will send a message and your location to your Emergency Assistance contact if an incident is detected on your zūmo® XT2 GPS navigator. This can be useful if you are not able to call or send a message in an emergency situation. See Incident Detection and Notification

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What Are the Requirements to Use Emergency Assistance?

1. Power Connection

• • The zūmo XT2 must be connected to external power using the motorcycle mount. A USB cable should not be used. 

2. Bluetooth Connection and Incident Detection Settings

• • The zūmo XT2 must be connected via Bluetooth to the Tread® app on your phone.

    • Installing and Pairing the Tread App.

  • The smartphone must be in an area of network coverage where data connectivity is available.

  • Automatic Incident Detection and Incident Messaging must be enabled on the zūmo XT2. (See steps below).

3. Emergency Contacts

• • An emergency contact must be set up in the Garmin Tread app using the process outlined below.

  • The incident contact must be an existing contact on the smartphone paired with the zūmo XT2 device.

  • If you do not set up an incident contact, the zūmo XT2 device will automatically display the nearest address or geographic coordinates, if available, when it detects an incident.

  • The incident contact's phone must be capable of receiving text messages (standard text messaging rates may apply) and/or email.

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When setting up Incident Notifications, you are asked to select a contact shown from your phone's phonebook. The contact can be set up using the Tread app and then enabled using the zūmo XT2 with the steps below: