TT15 mini Collar Will Not Turn On or Charge

If one of the following applies to your TT™ 15 mini collar:

• After verifying a good charging connection the LED will not illuminate while on charge for several hours
• After a period of 8 hours or more on charge at room temperature  the LED remains solid red, or
• When turning the collar on the LED blinks green twice and then goes out, and the collar will no longer respond

Your TT15 mini collar will need to be replaced. If your TT 15 mini collar is within warranty and you agree to the following:

• We are shipping the replacement to an address within the United States only
• You will need the serial number located on your device  How to Locate the Serial Number
• You will need to provide your email address which is where we will send an email to complete the exchange setup process

You can get started on the warranty replacement process here:  TT15 mini Will Not Turn On or Charge Replacement Program