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Getting Started with Alpha T20 Dog Collar

Charge the Collar

Make sure the collar is fully charged. Products containing Lithium-Ion batteries are purposely shipped with less than a full charge. 

  • The Alpha® T20 dog tracking collar has a USB C charging clip that you will attach to the dog device by lining the gold pins up with the silver charging contacts. 
    Charging Clip on t20
  • Charging Light Sequence


Pairing Your Collars

After the system is fully charged you will need to add the collar to a compatible handheld to be tracked.


Software Updates

You can setup your collar on Wi-Fi to receive software updates automatically (normally the preferred method) or update your collar's software manually using Garmin Express software. When the Wi-Fi is setup your collar will download software updates automatically when they are available, and the collar is on and within range of your Wi-Fi network.


Wi-Fi Setup for Software Updates

 There are two methods available to setup the Wi-Fi on your collar if you choose that method. 

  • Setup collar's Wi-Fi through the handheld
    1. From the Dog List select the collar for which you want to setup the Wi-Fi
    2. In the lower right, select the menu icon (3 horizontal lines)
    3. Select Collar Wi-Fi Setup
    4. You will see a prompt that the collar is scanning for nearby networks
    5. Select the network to which you want your collar to connect and enter the password
    6. Select the green check mark when you're finished entering the password
  • Setup collar's Wi-Fi through Garmin Express software
    1. Connect your collar to your Windows or Mac computer
    2. Open Garmin Express
    3. Choose Add Device if you have not already done so
    4. You are prompted to enter an email address if you want to register your collar
    5. Select Next
    6. Choose a Nickname for your collar (helpful to use an identifying name if you have multiple collars) and select Next
    7. If you see a network already listed your collar is already setup, if not select Add a New Network
    8. Choose a network from those available and complete the process