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Changing an inReach Subscription Plan
An inReach® satellite communication subscription plan allows users to move up and down a tier within the current plan type, or change to a different plan type. Moving up or down plan tiers can change the number of included messages per month, the number of track points able to be sent, location requests, or available tracking intervals.
Changing inReach subscription plans may incur additional charges, but your bill date will remain the same. Review the plan type before making changes.
Important Things to Consider Before Changing Your Plan
As of September 18th, 2024, inReach Freedom and inReach Annual Contract subscription plans are no longer available. Review the section below that best describes your situation.
Current Freedom or Annual Plan Subscribers
Existing Freedom plan subscribers can still move up or down within Freedom plan tiers. Existing Annual plan subscribers are no longer able to move up or down within the old Annual plan tiers. If you currently have an inReach Freedom or inReach Annual Contract subscription plan and choose to change to one of the newer inReach Consumer plans, you will not be able to change back to an inReach Freedom or inReach Annual Contract plan. For more details, see - Frequently Asked Questions on inReach Consumer Subscription Plans.
Upgrading or Downgrading a Freedom Plan
When a Freedom subscription is upgraded within the old plan tiers the plan change is effective immediately and the remaining prepayment is pro-rated based from the renewal to the date the upgrade will take effect and any message overage will also be due. The difference of the pro-rated amount and the new service plan will be charged to the account. When a Freedom subscription plan is downgraded within the old plan tiers it takes place at the end of the current billing cycle.
Changing from Freedom Plans to Newer inReach Consumer Plans
There is no Annual Program Fee or activation fee when switching to a new inReach Consumer plan. The plan change is effective immediately for all plan types (Enabled, Essential, Standard, and Premium) and the remaining prepayment is pro-rated based from the renewal to the date the upgrade will take effect and any message overage will also be due. The difference of the pro-rated amount and the new service plan will be charged to the account.
Changing from Annual Contract Plans to Newer inReach Consumer Plans
There is no activation fee when changing to a new inReach Consumer plan and no early termination fee if the change is made before the end of the annual contract. The plan change is effective immediately for all plan types (Enabled, Essential, Standard, and Premium) and the remaining prepayment is pro-rated based from the renewal to the date the upgrade will take effect and any message overage will also be due. The difference of the pro-rated amount and the new service plan will be charged to the account.
Changing Between new inReach Consumer Plans
When changing between Enabled, Essential, Standard, or Premium tiers on the newer inReach Consumer plans, upgrades take effect immediately and the remaining duration of the current bill cycle and monthly message allotment are pro-rated accordingly within 24 hours. Downgrades take place at the end of the current billing cycle.
Changing a Plan Using the Garmin Website
NOTE: If your inReach subscription is currently suspended, you must select the option to reactivate if you wish to change it to the Enabled plan (or any other available plan). For instructions, see - Reactivating a Suspended inReach Device.
When signed into your account at Garmin.com, the Subscription Portal can also be accessed by selecting in the top right corner of the page, then Account. From there select SUBSCRIPTIONS & SERVICE PLANS on the left of the page.
Select MANAGE on the subscription you want to update.
Select CHANGE PLAN.
Select SELECT THIS PLAN for the desired plan.
NOTE: If you currently have an inReach Freedom or inReach Annual Contract subscription plan, select NEW PLANS or OLD PLANS, then select SELECT THIS PLAN for the desired plan. inReach Freedom plans are still able to move up or down between Freedom plan tiers until their next annual renewal date. inReach Annual plans are no longer able to move up or down between Annual plan tiers and will only show their current plan tier under OLD PLANS.
Check the box to agree to automatic renewal, review the plan details and terms and conditions, then select ACCEPT & CONTINUE.
Select CONTINUE after reviewing the details about your next bill.
If Device is not displayed at the bottom of the app, you will need to pair your inReach.
Select your current plan type below the picture of your inReach device.
If your plan is currently suspended, select Suspend below the picture of your inReach device.
Select Change Plan.
Select SELECT THIS PLAN for the desired plan.
NOTE: If you currently have an inReach Freedom or inReach Annual Contract subscription plan, select NEW PLANS or OLD PLANS, then select SELECT THIS PLAN for the desired plan. inReach Freedom plans are still able to move up or down between Freedom plan tiers until their next annual renewal date. inReach Annual plans are no longer able to move up or down between Annual plan tiers and will only show their current plan tier under OLD PLANS.
Check the box to agree to automatic renewal, review the plan details and terms and conditions, then select ACCEPT & CONTINUE.
Select CONTINUE after reviewing the details about your next bill.
NOTE: If you currently have an inReach Freedom or inReach Annual Contract subscription plan, select NEW PLANS or OLD PLANS, then select SELECT THIS PLAN for the desired plan. inReach Freedom plans are still able to move up or down between Freedom plan tiers until their next annual renewal date. inReach Annual plans are no longer able to move up or down between Annual plan tiers and will only show their current plan tier under OLD PLANS.
Check the box to agree to automatic renewal, review the plan details and terms and conditions, then select ACCEPT & CONTINUE.
Select CONTINUE after reviewing the details about your next bill.
Select COMPLETE PLAN CHANGE.
Changing From Consumer Plans to Professional Flex Plans
IMPORTANT: Always sync the inReach device after making changes to an account. Many changes will not be reflected on the device until it has been synced. For information on syncing, see Related.
in the top right corner of the page, then Account. From there select SUBSCRIPTIONS & SERVICE PLANS on the left of the page.
(Android™) or More (iPhone®/iPad®).
