With the release of iOS 13, permission settings to allow your Garmin device to communicate with your phone have changed. If you are experiencing an issue after updating your phone, review the following topics which should solve most issues.
iOS 13 requires Bluetooth Sharing to be turned on for the Garmin Smartphone Link App.
1. From the iPhone, touch Settings
2. Scroll down and touch Smart Link
3. Toggle Bluetooth on
NOTE: For the best user experience with your Garmin device and your phone, the Location setting should be set to While Using the App and all toggles should be set to on.
To correct this issue follow the steps below.
1. From the iPhone, touch Settings
2. Touch Bluetooth
3. Under MY DEVICES touch the "i" icon next to your device's BLE connection
4. Toggle Share System Notifications to on
1. From the iPhone, touch Settings
2. Touch Notifications
3. Touch Show Previews
4. Select Always or When Unlocked
5. Under NOTIFICATION STYLE select an app you want to receive notifications from
6. Toggle Allow Notifications on, ALERTS options should all be checked, and Show Previews must be set to Always (Default) or When Unlocked as shown below:
NOTE: With iOS 13, Apple now requires Show Previews to be set to Always or When Unlocked to get notifications on any connected device.
7. Repeat steps 5-6 for all apps you want to receive notifications from
For more details on how to control which apps display notifications on your Garmin device see Disabling Specific Types of Smart Notifications on an Automotive Device. For the dezl 780 and dezlCam 785, see the owner's manual for the device.
If you have followed the above suggestions and continue to have an issue contact Product Support for further assistance.