Garmin Device Not Checking For Updates and Turning Off When It Loses External Power

The battery should not discharge on any of the following devices if it is plugged into a vehicle with its provided power cable (and mount on the Garmin Tread® and zūmo XT Series).

• Garmin Drive 53 series
• Garmin DriveCam™ 76
• Garmin DriveSmart 66
• Garmin DriveSmart 66 w/ Amazon Alexa
• Garmin DriveSmart 76
• Garmin DriveSmart 76 w/ Amazon Alexa
• Garmin DriveSmart 86 w/ Amazon Alexa
• Tread®
• Tread® - Base Edition
• zūmo XT
• zūmo XT2

The device will normally check for updates and turn off with the option to cancel the device shutdown when external power is lost.

You may need to update the device’s software if the device is removed from the mount or power cable and shuts off immediately. Update instructions can be found by following the Software section under your device in Support Center.

Use your device normally in your vehicle while connected to its power cable after updating. The device may need to be replaced if it still shuts off without checking for updates after losing external power.