Select your product to confirm this information applies to you
Resetting the Forerunner 220, 610, or 620
If your Forerunner 220, 610, or 620 is having power issues, such as not powering on/off or not taking a charge, a hard reset can be performed to unfreeze it. No user information will be lost by performing this reset.
To hard reset the Forerunner 220, 610, or 620:
Connect device to a computer via charging clip.
Press and hold POWER/LIGHT button for 20 seconds or until device powers off.
Press POWER/LIGHT to power unit back on.
Charge battery to 100%.
Update device's software with Garmin Express.
Your Forerunner will now function as intended.