Clear the browser history, cache, and temporary internet files

Occasionally it may be necessary to clear the web browser history, cache, and temporary Internet files to correct a display, upload, or download issue.

To clear these items:

Internet Explorer (IE):

https://support.microsoft.com/en-us/help/17438/windows-internet-explorer-view-delete-browsing-history

Microsoft Edge:

http://windows.microsoft.com/en-us/windows-10/view-delete-browsing-history-microsoft-edge

Firefox (PC or Mac):

https://support.mozilla.org/kb/how-clear-firefox-cache

Chrome (PC or Mac):

http://www.google.com/support/chrome/bin/answer.py?answer=95537

Safari (Mac):

Safari 9 (El Capitan):

http://support.apple.com/kb/PH21412

Safari 8 (Yosemite):

http://support.apple.com/kb/PH19215

Safari 6 & 7 (Lion, Mountain Lion, Mavericks):

http://support.apple.com/kb/PH17184

Safari 5 (Snow Leopard, Lion):

http://support.apple.com/kb/PH5041

Safari (PC):

1. Click Edit¹ in the menu bar
2. Click Empty Cache
3. Click the Empty button to confirm
4. Click History in the menu bar
5. Click Clear History
6. Click the Clear button to confirm

After clearing the history, cache, and temporary Internet files, restart the web browser. The web page should display correctly and transfers to or from Garmin web pages should complete successfully.

¹Safari 5.1.7 (PC): By default, the menu bar containing the Edit menu is displayed. If it is hidden, click the gear icon in the upper right-hand corner and click Show Menu Bar.