Garmin Explore App Bluetooth Troubleshooting for the Foretrex 801/901

Garmin Device Updates

Use Garmin Express™ program on a computer to check for software updates available for the Foretrex navigator. For steps, see - Installing Software Updates to Outdoor Handhelds.

Garmin Explore App Updates

Access the app store on the phone or tablet to install any available updates for the Garmin Explore app.

Phone or Tablet Updates

Most mobile devices install updates automatically, but it is best to confirm you have the latest operating system and install any missing updates. Consult your phone manufacturer for assistance, if needed.

Restarting the devices you are trying to pair will often resolve common Bluetooth issues.

Try powering off both the Foretrex and your phone or tablet, then powering them both back on.

Check in the phone or tablet settings to ensure Bluetooth is turned on and not in Airplane mode. Contact the phone or tablet manufacturer for assistance, if needed.

To enable Bluetooth pairing on the Foretrex navigator:

1. Press PAGE until you reach the menu page.

2. Select PHONE.

   • NOTE: If you are not prompted to complete setup in the mobile app, select FORGET PHONE so that the Foretrex navigator can be paired.

If you encounter a Pairing Failed error with the option to Retry, select Retry to try again.

If it fails again after selecting Retry, perform the following:

1. Forget/remove/unpair the Foretrex navigator from the Bluetooth menu in the phone or tablet's settings.

2. Forget the smartphone in the Foretrex device settings:

   1. Press PAGE until you reach the menu page.

   2. Select PHONE.

   3. Select FORGET PHONE.

3. Start the pairing process again in the Garmin Explore app.

During the pairing process it can take 20+ seconds for the phone or tablet to find the Foretrex navigator.

If your phone or tablet does not find the device right away, allow more time. Once the device has been found, select Connect it.

A six digit pin will appear on the device after you select Connect it.