Earthmate PN-Series GPS Warranty and Repair Information

Service Plan

Before a product can be returned, you must contact DeLorme Support at 800-511-2459 to determine if a return is necessary and request a Return Material Authorization (RMA) tracking number.
The following information must be provided to obtain warranty service:

• A copy of the sales receipt from the original retailer
• The serial number of the Earthmate PN-Series GPS
• The Return Material Authorization (RMA) tracking number that you received when you called DeLorme Support
• Your return shipping address
• Your daytime telephone number

If you have contacted DeLorme Support and have been instructed to send the device in for warranty service, send the unit to:

DeLorme Earthmate PN-Series GPS
Service Department
2 DeLorme Drive
Yarmouth, ME 04096 USA

Limited Warranty

DeLorme warrants that your Earthmate PN-Series GPS will be free from defects in materials and workmanship for 1 year from the date of purchase. If your Earthmate PN-Series GPS fails in normal use, DeLorme will, at its sole option, either repair or replace the unit. DeLorme reserves the right to either repair or replace the unit with a new or refurbished unit at its sole discretion.
Such repairs or replacements will be made at no charge for labor or materials; however, the customer will be responsible for any shipping charges incurred to send the device to DeLorme. The repaired or replaced product will be warranted for 90 days from the date of return shipment, or for the balance of the original warranty, whichever is longer. This warranty does not cover failures due to abuse, misuse, accidents, or unauthorized disassembly or modification. Any repairs not performed by DeLorme will void this warranty.

DELORME DISCLAIMS ANY LIABILITY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUES OR PROFITS, EVEN IF DELORME HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THIS LIMITED WARRANTY CONTAINED HEREIN IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. ANY AND ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE, SHALL LAST FOR 1 YEAR.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Some states do not allow the exclusion or limitation of relief such as incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This warranty applies to the original purchaser of the product ONLY.

REMINDER: Be sure to retain the sales receipt proving the date of your original purchase. This will be needed if warranty service is ever required. DeLorme reserves the right to refuse warranty if a receipt is not provided or if the receipt is incomplete/illegible.