inReach Messages Not Received by Contacts

IMPORTANT: Most issues related to messaging on an inReach® satellite communicator can be resolved by syncing the device with the account. For more information on why syncing is important and necessary, review section 2.2 of the Service Terms for inReach Consumer Service Plans.

If you are having issues with inReach messages not being received by contacts, try these common solutions before attempting any other troubleshooting:

1. Verify that your inReach subscription is active.

   For steps, see - Testing inReach Service to Verify Active Subscription.

2. Ensure you are outside with a clear view of the sky, have allowed enough time for messages to send, and that your inReach device shows messages have been successfully sent.

   For more details, see - How Do I Know if My inReach Message Has Sent?

3. Sync your inReach device as this can resolve most messaging issues.

   For instructions, refer to the appropriate FAQ for the device you are using:

   • Syncing an Alpha® 200i With the Garmin Explore™ Website and App

   • Syncing a GPSMAP® 66i/86i/86sci With the Garmin Explore™ Website and App

   • Syncing a GPSMAP® 67i With the Garmin Explore™ Website and App

   • inReach Messenger: Simply connect it with the Garmin Messenger™ app on a smartphone. Any account related changes will automatically be synced to the inReach Messenger when it is connected and the phone has a data connection. For steps, see - Pairing an inReach Messenger With a Smartphone.

   • inReach Messenger Plus: Simply connect it with the Garmin Messenger™ app on a smartphone. Any account related changes will automatically be synced to the inReach Messenger Plus when it is connected and the phone has a data connection. For steps, see - Pairing an inReach Messenger Plus With the Garmin Messenger App.

   • Syncing a Montana® 700i/750i With the Garmin Explore™ Website and App

   • Syncing a Montana® 710i/760i With the Garmin Explore™ Website and App

   • Updating the Firmware and Syncing Account Information to an inReach Mini

   • Syncing the inReach Mini 2 With the Garmin Explore™ Website and App

   • Updating inReach® Firmware and Syncing Account Changes to an inReach SE®/+ or inReach Explorer®/+

   • Syncing, Adding, and Deleting Garmin Explore Data on a Tread Device

Additional Troubleshooting for inReach Messaging Issues

If inReach messages are still not received by contacts after completing the steps above, additional troubleshooting steps will vary depending on the type of message being sent. Choose an option below for specific instructions.

• For messages to a cell phone number, see - inReach Messages Not Received by a Phone Number (SMS Text Message).

• For messages to an email address, see - inReach Messages Not Received by an Email Address.

• For messages to another inReach user, see - inReach Messages Not Received by Another inReach.