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Xero C1 Pro Chronograph Sessions Not Listed in ShotView App
If your Xero® C1 Pro Chronograph shot sessions are not displaying in the ShotView™ app there are some steps to take to ensure your connection is working properly.
Troubleshooting
- Do you have an active connection between your chronograph and ShotView app?
- Look at your ShotView app, on the main page. Is the dot on the circle around the chronograph icon green?
- If yes, you have an active connection.
- If no, you do not, your app and chronograph are not actively communicating.
- Is your chronograph turned on?
- Have you ended the session on the chronograph you are looking for in the app?
- Is your smartphone on and Bluetooth is turned on?
- Is your smartphone within Bluetooth range of the chronograph?
- Is your Xero C1 Pro chronograph paired to your ShotView app?
- Cycle the power off and on again on the chronograph and smartphone.
- If you cannot get your chronograph to connect, with the chronograph selected in the ShotView app you can go to the 3 dots in the upper right and choose Remove Device, then return to the Devices page and Add A Device again.