RV/Camper Device Routing Inaccurately or Giving Wrong Directions

See the troubleshooting below if your RV/Camper device is experiencing routing issues.

Examples of Camper/RV Routing Issues:

• Device is recommending a route far slower/longer than the optimal route

• Device is offering out of the way routes to a destination

• Device is making illogical routing choices (e.g. routing off of a highway, and then recommending to re-enter the highway)

• Device is ignoring avoidances during a route (e.g. recommending an unpaved road, when unpaved roads are avoided)

• Device refuses to route through an area where RV/Campers are allowed

• Device is avoiding routes that the RV Profile (weight, height, etc.) should allow

Try the following troubleshooting steps if your device is exhibiting any of the above issues.

Update Software and Mapping

Out-of-date software and mapping can cause a device to route incorrectly. See the appropriate video below for instructions on updating your device's software and maps:

Windows

Mac

Usage Mode

Ensure the device is in the correct usage mode. The device will need to be in the RV/Camper usage mode to receive appropriate RV/Camper routing.

To Change the Usage Mode on Your Device:

1. Touch the vehicle icon at the top of the home screen (Where To? and View Map)
2. Select the desired usage mode
3. Touch Save or Select

The device will now operate in the selected mode.

Navigation Settings

The route your RV/Camper device chooses is directly affected by the device's Calculation Mode and Avoidance settings.

A detailed video tutorial is available below to help ensure your device is providing efficient routes.

To Access the Navigation Settings on Your Device:

1. Touch Settings
2. Touch Navigation
3. Ensure the Calculation Mode is set to Faster Time
4. Touch Save 
5. Touch Avoidances
6. Select only the options you would like to avoid
7. Touch Save

The device should now use these settings when calculating routes.

RV/Camper Profile

An improperly entered RV/Camper profile can cause significant routing issues. Check your RV/Camper profile and ensure all of the information entered is accurate for your vehicle.

To Edit the RV/Camper Profile:

1. Touch Settings
2. Touch Vehicle Profile or RV/Camper Profile
3. Touch the vehicle type you wish to edit
4. Touch the wrench icon or the menu button (three horizontal lines) to edit this profile

Here, you can change your vehicle's information.

Ensure the vehicle's actual weight has been entered into the profile, not the maximum possible weight. Setting the profile for the maximum possible weight may result in unneeded restrictions.

See  Vehicle Profile Minimum Weight Requirement for more info on minimum weight requirements for the RV/Camper profile.

See  Reporting Map Errors on Automotive Devices if you are unable to locate an address, wrong speed limits are displayed, or Points of Interest are missing or out of date.

Preview a Route, Choose an Alternate Route, or Edit a Route:

There may be times you want to preview a route, see what alternate routes are available, or edit and shape the route. 

For steps to do this on your particular device go to:

1. Garmin Support Center
2. Enter your device model (Ex. RV 660) or serial number.
3. Type Alternate Route in the 'Search for a solution' field.
4. Select the FAQ from the list.