(2021) Service Advisory 21110 Rev B: GDL 69/69A SXM TFR Products

REVISION B:

Further Clarification

PRODUCTS AFFECTED:

GDL 69/69A SXM units with system software versions 5.10 and 5.20 subscribed to SiriusXM Pilot Express, Pilot Preferred, or Pilot Pro are affected.

ISSUE:

Systems may experience a loss of TFR (Temporary Flight Restriction) data, causing them to not appear on the display. The issue will result in the age of the TFR data to be displayed as ‘N/A’.

NOTE
All other SiriusXM Aviation weather products work as intended.

ACTION:

If a loss of TFR data is observed, email aviation.support@siriusxm.com to schedule a time when the system can be powered on for approximately one hour with a clear view of the sky. During this time, SiriusXM will send several updates via its satellite to the aircraft.

NOTE
This action is temporary and is not a permanent fix.

RESOLUTION:

This issue has been fixed in GDL 69/69A SXM software version 5.21.