Automotive Device Shows Me in Miami, London, or Other Location

A brand new device may show your location in Miami, FL (the default out-of-box location for North American devices) SW1, LDN (the default out-of-box location for European devices), or other location from where you are, when first powered on. Other regions will have different default out-of-the-box locations.

This is due to the device not having acquired a satellite signal yet. To acquire satellite signal, the device needs a clear view of the sky.

To Acquire Satellite Signal:

• Walk outside with the device while it is powered on, and wait until the device acquires satellite signal. This should take about 60 seconds, but can take up to 5 minutes.
• Use the device on a short drive. While in use in the vehicle, it should acquire satellite signal after a short time.

A device that has been reset will also show the above default location until a satellite signal has been acquired.

If Your Device Does Not Acquire Satellite Signal, see the Troubleshooting for Your Specific Device in our Support Center:

1. Go to Support Center
2. Enter your Product Name or Serial Number  (Ex. Garmin DriveSmart 66)
3. Click in the Search for a solution... field and type Satellite Signal
4. Click on "Garmin Automotive Device isn't Acquiring Satellites"