Select your product to confirm this information applies to you
"Failed to load SimpleSNVD.dll" When Installing Street Atlas
If the installation of a DeLorme® Street Atlas program displays a "Failed to load SimpleSNVD.dll" error follow the steps below to attempt to resolve the issue.
IMPORTANT
Following these steps will remove and reinstall the Microsoft C++ 2005 Redistributable to your computer. Programs that use or require the Microsoft C++ 2005 Redistributable to operate may be negatively affected by this process.
To Troubleshoot The Error
- Open the Control Panel of your computer.
- Click Uninstall a Program.
- Click Microsoft Visual C++ 2005 Redistributable.
- Click Uninstall.
Note: If a Program and Features window appears, click Yes.
- Repeat steps 3 through 4 for each installation of the Microsoft Visual C++ 2005 Redistributable on the computer.
Note: Do not uninstall Microsoft Visual C++ 2005 Redistributable (x64). - Once all of the versions of Microsoft Visual C++ 2005 Redistributable have been removed from your computer put the Street Atlas installation disc into the DVD drive of the computer.
Note: If Street Atlas begins installing automatically click Cancel.
- Click the Start button in Windows.
- Click Computer.
- Right-click the DVD drive that contains the Street Atlas disc and choose Open.
- Double-click the ISSetupPrerequisites folder.
- Double-click the {80BD2EA7-052D-41A4-BE86-96E8250CD657} folder.
Note: If attempting to install an older version of Street Atlas the folder will be named Microsoft Visual C++ Redistributable. - Double-click the vcredist_x86.exe file. Follow the on-screen directions to complete the installation of the Microsoft Visual C++ 2005 Redistributable.
- Once the installation of the Microsoft Visual C++ 2005 Redistributable completes, eject the Street Atlas DVD from your DVD drive.
- See Related Content to perform a diagnostic installation of the Street Atlas program.