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"Failed to load SimpleSNVD.dll" When Installing Street Atlas

If the installation of a DeLorme® Street Atlas program displays a "Failed to load SimpleSNVD.dll" error follow the steps below to attempt to resolve the issue.


IMPORTANT

Following these steps will remove and reinstall the Microsoft C++ 2005 Redistributable to your computer. Programs that use or require the Microsoft C++ 2005 Redistributable to operate may be negatively affected by this process.

To Troubleshoot The Error

  1. Open the Control Panel of your computer.


  2. Click Uninstall a Program.




  3. Click Microsoft Visual C++ 2005 Redistributable.


  4. Click Uninstall.


    Note: If a Program and Features window appears, click Yes.


  5. Repeat steps 3 through 4 for each installation of the Microsoft Visual C++ 2005 Redistributable on the computer.
    Note: Do not uninstall Microsoft Visual C++ 2005 Redistributable (x64).


  6. Once all of the versions of Microsoft Visual C++ 2005 Redistributable have been removed from your computer put the Street Atlas installation disc into the DVD drive of the computer.
    Note: If Street Atlas begins installing automatically click Cancel.


  7. Click the Start  button in Windows.

  8. Click Computer.


  9. Right-click the DVD drive that contains the Street Atlas disc and choose Open.


  10. Double-click the ISSetupPrerequisites folder.


  11. Double-click the {80BD2EA7-052D-41A4-BE86-96E8250CD657} folder.

    Note: If attempting to install an older version of Street Atlas the folder will be named Microsoft Visual C++ Redistributable.

  12. Double-click the vcredist_x86.exe file. Follow the on-screen directions to complete the installation of the Microsoft Visual C++ 2005 Redistributable.


  13. Once the installation of the Microsoft Visual C++ 2005 Redistributable completes, eject the Street Atlas DVD from your DVD drive.
  14. See Related Content to perform a diagnostic installation of the Street Atlas program.

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