Power the device off.
Press and hold Green View/Pin Pointer.
Power on device.
Release GreenView/Pin Pointer when you see "Do you want to erase all user data?".
Select Yes.
Select your product to confirm this information applies to you
My Approach Golf Product is Unable to Acquire Satellites
If your Approach® golf device will not find or connect to satellites and is stuck on the "Locating Satellites" message, or you see "GPS Signal is stronger outside, away from trees and tall buildings" for an extended period of time, the steps below may resolve the issue.
Ensure the device has a clear view of the sky (no obstructions, buildings, patio covers, or dense foliage).
If the device is in a new location it may take longer than usual to acquire GPS signal.
Confirm your device has the latest software installed.
See Update Golf Courses and Device Software on an Approach Golf Device to check for updates.
Sync your device with Garmin Express™ software or the Garmin Golf™ app to update the predictive orbit files which predict where satellites will be in the sky and reduce GPS acquisition time.
Some Approach models allow you to check to see if the EPO (Extended Prediction Orbit) or CPE (Connected Predictive Ephemeris) file is current or expired in the About menu of your watch. If your watch is showing your CPE as “Missing” or “Expired”, this can typically be resolved by syncing the device. See “System Settings” in your owner’s manual for how to access the About menu on your device.
Perform a restart by powering the unit off and back on (check the owner’s manual for steps on turning off the device).
If the actions above do not correct the issue, a factory reset may help the device connect to satellites. See factory reset instructions below.
NOTE: A factory reset should be done as a last resort. The reset will bring all device settings back to factory defaults, and user data will be deleted. Sync your device before attempting a factory reset.
Approach Handheld Factory Reset
For Approach handhelds and range finders, select an option below.
NOTE: A factory reset should be done as a last resort. The reset will bring all device settings back to factory defaults, and user data will be deleted. Sync your device before attempting a factory reset.
Touch
.Select Settings.
Select Reset Settings and Data.
Power the device off.
Press and hold
and 
.Press and release Power/
.When light turns purple, release
.When light turns red, release
.
Approach Watch Factory Reset
For Approach watches, select an option below.
Power the watch off.
Press and release Menu.
Press and hold Action and Back after the triangle flashes (about 2-3 seconds after the triangle appears).
Release Action after the first vibration.
Release Back after the second vibration.
Wait for the watch to reset (this can take up to 15 minutes).
Power the watch off.
Press and release Menu.
Press and hold Action and Back when the triangle appears.
Release Action after the first vibration.
Release Back after the second vibration.
Wait for the watch to reset (this can take up to 15 minutes).
Power the watch off by pressing and holding the device key until the screen goes blank.
Power the watch on by pressing the device key.
After one second, press and hold the device key until the watch vibrates.
Quickly tap the screen approximately 10 times until the watch vibrates a second time.
The second vibration will confirm that operation was successful and the watch will now boot up in regular mode. The GIF images below display the process from steps 2-4.
For resolving inaccurate distances on your Approach or for reporting golf course map errors, see Related.