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Garmin Express Fails to Update the Preloaded Watch Faces and Apps on a Fitness Device
Garmin Express may fail to update the preloaded watch faces on a Forerunner 735XT, Forerunner 935, vivoactive HR, or quatix 3 device. When this occurs, the update will freeze and never complete.
Resolution
To resolve this issue, remove the preloaded watch faces and apps from the watch and then install them from Connect IQ.
To delete the watch faces:
Windows | MacOS/OSX |
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- Forerunner 735XT:
- 1EDA521F.PRG
- Forerunner 935:
- 0C08FFC5.PRG
- 1EDA521F.PRG
- vivoactive HR:
- 0CAC49ED.PRG
- A68583EB.PRG
- DF873E7A.PRG
- quatix 3:
- 2F42D869.PRG
- 5B8B0688.PRG
- 55419860.PRG
- A4D5BA66.PRG
- C34A947E.PRG
- C99AFE25.PRG
- D3D34638.PRG
- E112FB63.PRG
- E546EBC9.PRG
- F3D5E392.PRG
Once the files have been removed and the device has been restarted, any of the watch faces can then be reinstalled from Connect IQ by visiting the links below:
Forerunner 735XT
Forerunner 935
vivoactive HR
quatix 3
- Anchor
- Boat Data
- Chartplotter (Marine Chart)
- Fish
- GNX digits
- Jolly Roger
- Marine Wind Gauge Face (Wind Gauge)
- Sail
- Tides
- quatix 3
Once the apps and watch faces are installed from Connect IQ, the updates will no longer stall in Garmin Express. For assistance with installing the apps and watch faces from Connect IQ, see Related Content.