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The Buttons on My Garmin Watch Do Not Respond When Pressed or Appear to Be Stuck

If a button on your watch stops working, debris might be caught between the button and the watch casing.

Step 1: Quick Rinse

  • Thoroughly rinse your watch with fresh water.

Still Not Working After Rinsing? Try Soaking:

  1. Prepare: Fill a small bowl with fresh water.

  2. Soak: Place the watch in the bowl and let it soak for 10 minutes.

  3. Rinse Again: Remove the watch from the bowl and rinse it thoroughly under a low-pressure faucet.

  4. Dry: Gently shake off any excess water and allow the watch to air dry completely.

  5. Test: Once dry, test the button.

For more detailed cleaning information for your Garmin device, please see the "Device Care" section in your owner's manual.

⚠️ IMPORTANT: To Protect Your Watch

To avoid permanent damage to your device, follow these guidelines:

  • Handle with Care: Avoid extreme shocks and harsh treatment, as this can shorten the life of your watch.

  • No Sharp Objects: Do not use any sharp objects when cleaning the watch.

  • Avoid Harsh Chemicals: Steer clear of chemical cleaners and solvents, as they can damage plastic components and finishes.

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