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Garmin ActiveCaptain App Isn't Receiving Smart Notifications
If the ActiveCaptain® app is not displaying some or any notifications on a compatible Garmin fishfinder or chartplotter, check the following:
1. Verify the Garmin marine chartplotter or fishfinder is compatible with ActiveCaptain Smart Notifications
STRIKER™ Plus fishfinders
STRIKER™ Vivid fishfinders
ECHOMAP™ Plus chartplotters
ECHOMAP™ Ultra chartplotters
ECHOMAP™ UHD chartplotters
ECHOMAP™ UHD2 chartplotters
GPSMAP® 7x2 chartplotters | GPSMAP® 9x2 chartplotters |GPSMAP® 10x2 chartplotters | GPSMAP® 12x2 chartplotters
GPSMAP® 7x3 chartplotters | GPSMAP® 9x3 chartplotters | GPSMAP® 12x3 chartplotters | GPSMAP® 16x3 chartplotters
GPSMAP® 74xx | GPSMAP® 76xx chartplotters
GPSMAP® 84xx chartplotters | GPSMAP® 86xx chartplotters
- GPSMAP® 90xx chartplotters | GPSMAP® 92xx chartplotters
2. Only text notifications will be displayed. Emojis, images, etc. will not be displayed
3. Ensure the smart device is connected to the Garmin:
Enable Smart Notifications on the chartplotter or fishfinder
Start on the Home Screen of the chartplotter or fish finder
Select ActiveCaptain
Select Smart Notifications
Verify Enable is set to On
Enabling Bluetooth and Pairing on the smart device
Activate Bluetooth on the smart device
Open the ActiveCaptain app
Select Sync with Plotter
Select Pair Device
If the device is already listed as connected, go to Bluetooth settings and forget the device
Select Continue
Select Search for Chartplotter
Select OK to confirm pairing with the chartplotter or fishfinder
Enter the number/key displayed on the chartplotter or fishfinder and select Pair
4. Ensure Smart Notification permissions are enabled
For Android devices, select Change Settings to adjust which apps send notifications to the Garmin chartplotter or fishfinder
For iOS devices, open the Settings app and select Notifications to adjust which apps send notifications to your Garmin chartplotter or fishfinder
NOTE: For ECHOMAP™ chartplotters connected via the Garmin Marine Network, only the "Wi-Fi Host" device will display smart notifications.