Dash Camera Memory Card Error Messages

When using your device's dash camera, an error message may display while in operation. Below is a list of possible error messages and their definitions.

The Memory Card has Reached the End of its Useful Life and can no Longer Record Videos. Insert a New Memory Card to Begin Recording

This message can appear when the device has insufficient power. Be sure to plug the device into the original USB-C cable with the original 12v adapter. See Device Displays the Message "The memory card has reached the end of its useful life." for additional information and troubleshooting. 

The Driving Recording Requires a MicroSD or MicroSDHC Memory Card

• Verify a memory card is inserted in the dash camera memory card slot. To confirm the card is inserted in the dash camera memory card slot, see Installing the Dash Camera Memory Card.
• Format the memory card. See Formatting the Camera microSD Memory Card or Map microSD Memory Card on a Garmin DriveCam™ 76 Device.
• Update the device software. See Wireless Map and Software Update Instructions.
• Insufficient power can cause this error message. Be sure to plug the device into the original USB-C cable with the original 12v adapter. See Charging an Automotive Device.
• Replace the memory card. To view the list of recommended cards, see microSD Memory Card Compatibility for Automotive Devices with a Built-In Dash Camera.

A Map was Detected on the Memory Card. Remove the Memory Card and use the Other Slot to Install a Map

This error message indicates the card inserted into the dash cam card slot contains map files. This may indicate the memory card is inserted into the wrong slot. Troubleshooting can be viewed below.

• Verify the memory card is inserted in the map card slot. To confirm the card is inserted in the map memory card slot, see Garmin DriveCam Device Overview.
• Format the memory card. See Formatting the Camera microSD Memory Card or Map microSD Memory Card on a Garmin DriveCam™ 76 Device.
• Update the device software. See Wireless Map and Software Update Instructions.
• Replace the memory card. To view the list of recommended cards, see microSD Memory Card Compatibility for Automotive Devices with a Built-In Dash Camera.

Media files were detected on the memory card. Remove the memory card, and use the other slot to record video

This error message indicates the card inserted into the map memory card slot has video files or other media files. This may indicate the memory card is inserted into the wrong slot. Troubleshooting can be viewed below.

• Verify the memory card is inserted in the dash camera memory card slot. To confirm the card is inserted in the dash camera memory card slot, see Garmin DriveCam Device Overview.
• Format the memory card. See Formatting the Camera microSD Memory Card or Map microSD Memory Card on a Garmin DriveCam™ 76 Device.
• Update the device software. See Wireless Map and Software Update Instructions.
• Replace the memory card. To view the list of recommended cards, see microSD Memory Card Compatibility for Automotive Devices with a Built-In Dash Camera.