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Locating the Cortex® Serial Numbers

Cortex® serial numbers can be viewed from a Cortex Handset or Cortex Onboard app.

Cortex Handset

The Handset and Hub serial numbers can be found by going to the device details view.

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The Cortex Onboard app can be downloaded from the iOS and Android stores.


Cortex Hub 

Additional to using the handsets and apps the Hub serial number is printed on the serial label found on the back of the Cortex Hub or from the QR code label shipped with Cortex. 


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