NET_GHTTPFILE.CPP error in WebUpdater

Description

The NET GHTTPFILE.CPP error indicates a security setting blocking WebUpdater from downloading the necessary file.

Resolution

Adjusting these settings will resolve the issue:

• Add Garmin sites to the Trusted Sites list:
  

1. Open Internet Explorer
2. Go to the Tools menu (if Tools is not visible, hold Alt to reveal it)
3. Click Internet Options
4. Click the Security tab
5. Click the Trusted Sites icon
6. Click Sites
7. Type buy.garmin.com, my.garmin.com, sso.garmin.com
8. Uncheck Require server verification (https:) for all sites in this zone
9. Click Add
10. Click Close

• Adjust connection settings:
  

1. Open Internet Explorer
2. Go to the Tools menu (if Tools is not visible, hold Alt to reveal it)
3. Click Internet Options
4. Click the Connections tab
5. Click LAN Settings
6. Put a check next to Automatically detect settings
7. Uncheck all other boxes
8. Click OK

• Adjust other settings:
  

1. Open Internet Explorer
2. Go to the Tools menu (if Tools is not visible, hold Alt to reveal it)
3. Click Internet Options
4. Select the Programs tab
5. Verify Internet Explorer is the default web browser
6. Select the Advanced tab
7. Scroll down to the Security section
8. Uncheck the box next to Check for publisher’s certificate revocation
9. Uncheck the box next to Check for server certificate revocation
10. Click the OK button

If these steps do not resolve the issue:

• Temporarily disable all firewalls and security programs such as Norton, McAfee, Komodo, ZoneAlarm, etc. Firewalls can block WebUpdater from accessing the Internet. Consult with the security software manufacturer for assistance in allowing WebUpdater access or disabling the Firewall.

• Wireless connections can be unstable at times and cause the download to have issues. If possible, use a wired connection to run the update instead. Routers can also act as a physical firewall and block WebUpdater from properly accessing the Internet. Please contact the Internet Service Provider for further assistance in bypassing the router.

• Restart the computer, then try again.

The application should no longer display the error after these steps are taken.