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Verifying when I have successfully factory reset my Index Smart Scale
To perform a factory reset on the Index Smart Scale, press and hold the reset button located on the back of the scale for 5 seconds. When the factory reset is successful, the display will completely light up and then two circular arrows along with the WiFi icon will briefly appear for a few seconds.
When in this state, the Garmin servers are disassociating the scale with any associated Garmin Connect accounts. All user data stored on the scale is also being erased, but any data already uploaded to Garmin Connect will remain in the user's account. All Garmin Connect users associated with the scale will receive an email notification that they were removed from the scale.
Once the arrows and WiFi icon are no longer visible on the screen, the wrench and the three flashing wireless setup icons will appear. It is at this point that the scale has successfully completed a factory reset.