How to Pay for a Device Repair

You can pay for your Return Material Authorization (RMA) or Repair with a credit or debit card. You will select the method of payment at the time the repair or exchange is set up and the RMA number is issued.  

International customers will be responsible for paying any customs or brokerage fees due when the shipment with the repaired/replaced device is delivered.

Note: If you need to make any changes to your repair including payment method or address information, please contact Product Support prior to sending in your device for service. Notes included in the box will not be accepted for this sort of communication due to the electronic system used.