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Cannot See the Maps from the SD Card I Purchased in My Outdoor Handheld
If you purchased a preloaded microSD map card and are not seeing the detail on your Garmin® outdoor handheld, this article goes over what to look for steps to resolve the issue.
This article only pertains to resolving issues with Garmin maps. If your map is from a third-party manufacturer, contact them for assistance.
NOTE: If you are using a GPSMAP® 276Cx outdoor handheld, select MENU while viewing the map page, then follow steps 3 and 4 in the instructions below. If you are using a GPSMAP® 67 or GPSMAP® 67i handheld, see - Enabling or Disabling Maps on a GPSMAP 67 Series Handheld.
Select Setup from the main menu.
Select Map.
Select one of the following options, depending on your specific model:
Map Information.
Map Manager.
Configure Maps.
Ensure that both the 'Worldwide DEM Basemap, NR' and the specific map you are trying to use are enabled. Any other detailed maps that are not currently needed should be disabled. Steps for enabling/disabling maps will vary slightly depending on your specific model:
Enabled maps will say "Enabled" or they will have a check mark or raised toggle switch next to them.
Disabled maps will say "Disabled" or they will have an empty checkbox or lowered toggle switch next to them.
Select the map, checkbox, or toggle switch, then Enable or Disable (if prompted) to change which maps are enabled.
If multiple maps are installed, they fall into a hierarchy. Specifically, City Navigator® maps take precedence over topographic maps and need to be disabled for topographic detail to display.
Provided you have GPS signal, handhelds are designed to display your current location. If the map you want to view is for a different region than you are currently located, the map needs to be moved to that region to see its detail.
On touchscreen devices, swipe directly on the map to move it around.
On non-touchscreen devices, use the thumbstick or arrow buttons to move it around.
Scroll around the map, and try zooming in and out between 20 feet and 2 miles.
For example, if you have a topographic map of Kansas and are in a very flat area of Kansas and zoomed in to around 40 feet, you may not see any elevation contour lines. Scrolling around and adjusting the zoom may show contour lines as elevation begins to change.
Change the map detail level. From the main menu, select Setup > Map > Advanced Setup or Advanced Map Setup > Detail.
If it is possible the issue is with a map you downloaded, or one preloaded in your device. For additional troubleshooting, see
Related
.
If you have tried the above and are still not seeing your map, there may be an issue with the map card.
microSD Card Was Purchased Directly From Garmin
Contact Garmin Support for assistance. You can call our team Monday through Friday, between 7am - 7pm Central Time, and navigate the product menu to get to an expert.
(US Toll Free) 1-800-800-1020
(Canada) 1-866-429-9296
microSD Card Was Not Purchased Directly From Garmin
If the card was purchased from a retailer, it is recommended to exchange it with them.