Server Error or Network Connection Error in the Garmin Connect App

If you receive a server error or network connection error in the Garmin Connect™ app, check the following:

Check the Status of Garmin Connect Services

Garmin Connect has a dedicated page that provides the status of current services. Any service that may be down or currently unavailable will be reflected here: https://connect.garmin.com/status/.

Check for Data Connection Issues on Your Phone

Server errors in the Garmin Connect app may be caused by a bad data connection on the phone due to app permissions, Wi-Fi issues, mobile network issues, VPN restrictions, or simply needing to restart the phone. Make sure the phone has a working data connection, disable VPN, and try again.

Confirm Your Phone Meets the Garmin Connect App Requirements

Garmin Connect App Minimum Device Software Requirements

Check for and Install Any Available Updates for Your Phone

Consult your phone manufacturer for assistance if needed.

Confirm That You Are Running the Latest Version of the Garmin Connect App

Select the app store for your phone to check for and install any available updates: