Garmin eLog: Invalid File Error During Inspection

Follow the steps below if you experience an error message when submitting an inspection in the Garmin eLog app.

Error Example:

Bad Request

InvalidAuthenticationValue

The most likely reason for this error is a missing CMV ID number in the Garmin eLog App.

To Resolve this Error:

1) Verify the Garmin eLog App Software is Up-To-Date Before Following the Steps Below:

See Software Update and Version of the Garmin eLog ELD and App.

2) Verify a VIN and CMV ID are Assigned to the Current Vehicle Profile and Previous Vehicles:

The VIN and CMV ID are required for all vehicles. See Adding and Editing the VIN and CMV ID of a Vehicle in the Garmin eLog App.

Try the export again after entering the CMV ID number. See Garmin eLog ELD Inspection Process for instructions to submit inspection reports.

Contact Product Support for additional assistance if the above steps do not resolve your issue.