Reporting Outdoor Map Errors

Garmin's map data is gathered through a number of different sources including local governments, principalities, etc. There may be an occasion where something is not reported correctly or was not able to be changed in time for the new version of mapping to be released.

We have provided an Error Report Form on our website that allows you to submit any findings regarding missing or incomplete locations or streets on the map. Be as descriptive as possible when completing the error report form. 

Examples of Map Errors

• Point of interest has moved or no longer exist

• Device routing off of the road/trail (i.e. the path of road/trail is mapped incorrectly)

• Map feature improperly named/numbered (roads/trails, water features, landscape features, etc.)

The coverage of roads and trails may vary between map products.

Reporting Errors for Maps Not Listed in the Error Report Form

When it comes to the following products, apps, and websites, the process used to report map errors is detailed below.

• Garmin Explore™ website

  • Aerial satellite imagery is provided by Google. If blurred satellite imagery exists, it may be at the request of a government agency. Outdated satellite imagery can be reported directly to Google: Google Maps Help - Report data or content errors on Google Maps.

• MapShare™ webpages

  • Outdated satellite imagery can be reported directly to Google: Google Maps Help - Report data or content errors on Google Maps.

• Garmin Explore app

• Earthmate® app

• Mapping on the inReach Explorer®+ satellite communicator

• DeLorme® Atlas & Gazetteer Paper Maps

Reporting Map Errors for These Products, Apps, and Websites

1. Go to the Error Report Form.

2. Leave the Garmin Device field blank.

3. Select Map Product, then scroll down and select Other Map - Not Listed at the end of the drop down list.

4. Type the name of the map/website/app in the Other Map field.

5. Add details in the Error Location Information section and complete all other required fields (marked with *).

Be as descriptive as possible and attach any image files that show the error.