Select your product to confirm this information applies to you

Garmin Marine Service Alerts

Please view the following documents, which explain documented marine issues and provide resolutions for owners.  The resolutions provided may be categorized as mandatory.  For those issues, it is vital for the product owner to take action to ensure their own safety as well as the integrity of the product.


Force® Trolling Motor

The Service Alerts listed below are related to the following products:


DescriptionPart Number
Force Trolling Motor 50"010-02024-00
Force Trolling Motor 57"010-02025-00


TitleImpacted DevicesDateDocument
Force® and Force Kraken trolling motor wi-fi® connection        
  • Force Trolling Motor 50"

  • Force Trolling Motor 57"

  • Force Kraken Trolling Motor 63" Black

  • Force Kraken Trolling Motor 63" White

  • Force Kraken Trolling Motor 75" Black

  • Force Kraken Trolling Motor 75" White

  • Force Kraken Trolling Motor 90" White

December 2023  Download PDF
Force Trolling Motor Cable - Junction box seal replacement
  • Force Trolling Motor 50"

  • Force Trolling Motor 57"

December 2020Download PDF
Force Trolling Motor Software Update
  • Force Trolling Motor 50"

  • Force Trolling Motor 57"

August 2020Download PDF
Force Trolling Motor
  • Force Trolling Motor 50"

  • Force Trolling Motor 57"

June 2020Download PDF
Force Trolling Motor Depth Limiter
  • Force Trolling Motor 50” (010-02024-00) with a serial number lower than 5RA010297

  • Force Trolling Motor 57” (010-02025-00) with a serial number lower than 5RC005878

September 2024Download PDF

 



Force Kraken Trolling Motor

The Service Alerts listed below are related to the following products:


DescriptionPart Number
Force Kraken Trolling Motor, 63" Black010-02573-00
Force Kraken Trolling Motor, 63" White010-02574-00
Force Kraken Trolling Motor, 75" Black010-02573-10
Force Kraken Trolling Motor, 75" White010-02574-10
Force Kraken Trolling Motor, 90" White010-02574-20


TitleImpacted DevicesDateDocument
Force® and Force Kraken trolling motor wi-fi connection        
  • Force Trolling Motor 50"
  • Force Trolling Motor 57"
December 2023  Download PDF
Force Kraken Quick Release Plate System
  • Force Kraken Quick Release Plate System accessory
May 2024Download PDF


Please note that these documents only pertain to the Force Kraken Trolling Motor.  

VHF Radios

The Service Alerts listed below are related to the following products:


TitleImpacted DevicesDateDocument
VHF Int. Channel Update
  • VHF 110 / 110i
  • VHF 115 / 115i
  • VHF 210 / 210i
  • VHF 215 / 215i
  • VHF 215 / 215i AIS
  • VHF 315 / 315i
  • Cortex V1
May 2023Download PDF
VHF 115 Transmission Error
  • VHF 115
  • VHF 115i
June 2022Download PDF

Garmin Fusion®

The Service Alerts listed below are related to the following products:


TitleImpacted DevicesDateDocument
Fusion Apollo Amplifiers
  • Fusion MS-AP12000 - Monoblock Marine Amplifier
  • Fusion MS-AP41200 - 4 Channel Marine Amplifier
  • Fusion MS-AP61800 - 6 Channel Marine Amplifier
  • Fusion MS-AP82400 - 8 Channel Marine Amplifier
July 2022Download PDF
Vieo RV System Software Update
  • Vieo™ RV 5x Stereo Dock

  • Vieo™ RV 85x Display

  • Vieo™ RV 105x Display

January 2024Download PDF

Garmin InReach®

The Service Alerts listed below are related to the following products:


TitleImpacted DevicesDateDocument
InReach Mini Dive Case 
  • inReach Mini Dive Case
July 2021Download PDF

Reactor Autopilots

The Service Alerts listed below are related to the following products:


TitleImpacted DevicesDateDocument
Potential Failure of Autopilot Pumps
  • 010-00705-64: 1.2 L Pump

  • 010-00705-63: 2.0 L Pump

  • 010-00705-60 or 010-00705-62: SmartPump™

May 2021Download PDF
Mandatory software update to address potential Garmin GHP Reactor Autopilot software performance issues.
  • GHP Reactor Hydraulic Autopilot Corepack

  • GHP Reactor Mechanical Autopilot Retrofit Corepack

  • GHP Reactor Hydraulic with SmartPump Corepack

  • GHP Reactor Hydraulic Autopilot Corepack for SmartPump

  • GHP Reactor Steer-by-wire Standard Corepack

  • GHP Reactor Steer-by-wire Corepack for Yamaha® Helm Master™

  • GHP Reactor Steer-by-wire Corepack for Viking® VIPER®

  • GHP Reactor Steer-by-wire Corepack for Volvo-Penta®

  • Course Computer Unit, GHP Reactor Steer-by-wire

  • Course Computer Unit, GHP Reactor Steer-by-wire for VIPER

  • Course Computer Unit, GHP Reactor

  • Course Computer Unit, GHP Reactor for Volvo-Penta

September 15, 2015Download PDF
GHP 10 autopilot may fail to detect pump stalls on improperly-bled hydraulic systems.
  • GHP 10 Autopilot
August 20, 2010Download PDF
GHP™ 10 Steering Systems
  • 2.1 liter pumps used with Garmin GHP 10 autopilot.
March 24, 2009Download PDF

Chartplotters

The Service Alerts listed below are related to the following products:


TitleImpacted DevicesDateDocument
Potential delamination of glass displays
  • GNX 20 / 21 / 120 / 130/ Wind

  • GMI 20

  • GHC 20

  • GPSMAP 8417 / 8617

  • GPSMAP 8422 / 8622

  • GPSMAP 8424 / 8624

  • GPSMAP 7407 / 7607

  • GPSMAP 7408 / 7608

  • GPSMAP 7410 / 7610

  • GPSMAP 7412 / 7612

June 28, 2019Download PDF
Obscured navigation buoys on Garmin chartplotters
  • Chartplotters using 2018.0 and 2018.5 US coastal and Great Lakes cartography charts
July 5, 2018Download PDF
Mandatory software update to address potential track log issues
  • Garmin GPSMAP® 74xx/76xx series chartplotters with software version 5.10 through 5.70
  • GPSMAP 5x7/7x1 series chartplotters with software version 3.00 through 4.80
  • GPSMAP 8x0/10x0 series chartplotters with software version 2.00 through 4.80
  • echoMAP™ CHIRP 4x/5x/7x/9x series chartplotters with software version 3.00 through 3.50
  • echoMAP 4x/5x/7x/9x series chartplotters with software version 2.00 through 3.50
  • echoMAP 50/70 series chartplotters with software version 3.00 through 4.80
April 18, 2017Download PDF
Mandatory software update to address potential Garmin chartplotter GPS performance issues
  • Garmin echoMAP™ 50/70 series and GPSMAP® 5x7/7x1/8x0/10x0 series chartplotters with software versions 6.00, 6.10, and 6.20

  • Garmin GPSMAP 74xx/76xx series chartplotters with software versions 7.00, 7.10, and 7.20

May 9, 2016Download PDF
Certain chartplotters may incorrectly or incompletely draw areas of marine charts in a way that makes land or shallow water areas appear to be navigable water.
  • Software version 5.70 for the following products: GPSMAP 4008 / 4012 / 4010 / 4208 / 4212 / 4210 / 5008 / 5012 / 5015 / 5208 / 5212 / 5215

  • Software version 3.30 for the following products: GPSMAP 620 / 640

  • Software version 2.20 for the following products: GPSMAP 6008 / 6012 / 6208 / 6212 / 7012 / 7015 / 7212 / 7215

  • Software version 2.30 for the following products: GPSMAP 720 / 740 / 750

May 11, 2010Download PDF
Serial GPS Mode: Incorrect date/time displayed.
  • GPS 16

  • GPS 16x

  • GPS 17N

  • GPS 17 HVS

  • GPS 17x HVS

  • GPS 18x

September 18, 2009Download PDF
Affected GPSMAP® 520, 530, 540, 550 devices may provide incorrect position information to you or to interfaced NMEA devices in some circumstances.
  • GPSMAP 520 / 520s / 530 / 530s / 540 / 540s / 550 / 550s

June 29, 2007Download PDF
GPSMAP® 9000 Series Black Box
  • GPSMAP 9019/9219

  • GPSMAP 9219 Volvo Penta®

  • GPSMAP 9022/9222

  • GPSMAP 9222 Volvo Penta®

  • GPSMAP 9024/9224

  • GPSMAP 9224 Volvo Penta®

  • GPSMAP 9027/9227

  • GPSMAP 9227 Volvo Penta®

January 2024Download PDF

Garmin Panoptix™

The Service Alerts listed below are related to the following products:


TitleImpacted DevicesDateDocument
Possible cable shorting in Panoptix Ice Fishing Bundle
  • Garmin Panoptix™ Ice Fishing Bundles (010-01800-20 and 010-01570-20)
March 22, 2018Download PDF

Sonar and Sounder Boxes

The Service Alerts listed below are related to the following products:


TitleImpacted DevicesDateDocument
Impedance mismatched between the GSD 26 and the R509/R599 transducers.
  • GSD 26 with R509 / R599 transducers
November 5, 2013Download PDF

Radar and Weather Antenna's

The Service Alerts listed below are related to the following products:


Title Impacted Devices DateDocument
Possible radar communication loss when a GMR 18 HD or a GMR 24 HD are connected to a GPSMAP® 700-series chartplotter.
  • GMR 18 HD Serial Number Range 1DH000000 - 1DH100365 when connected to GPSMAP 720 / 710 / 750 / 720s / 740s / 750s

  • GMR 24 HD Serial Number Range 1DJ000000 - 1DJ002356 when connected to GPSMAP 720 / 710 / 750 / 720s / 740s / 750s

July 23, 2010Download PDF
Radar service may be lost after extended, uninterrupted use.
  • GMR™ 18- 010-00572-00, 010-00883-00, 010-N0572-00

  • GMR 18HD- 010-00572-02, 010-N0572-02

  • GMR 24- 010-00572-01, 010-N0572-01

  • GMR 24 HD- 010-00572-03, 010-N0572-03

  • GMR 404 Open Array- 010-00484-00, 010-N0484-00

  • GMR 406 Open Array- 010-00484-01, 010-N0484-01

December 13, 2010Download PDF
Weather data may not appear on chartplotters that have a XM WX Satellite Weather subscription.
  • GPSMAP® 430x/430sx

  • GPSMAP 440x/440sx

  • GPSMAP 530/530s

  • GPSMAP 535/535s

  • GPSMAP 540/540s

  • GPSMAP 545/545s

  • GPSMAP 421/421s

  • GPSMAP 441/441s

  • GPSMAP 521/521s

  • GPSMAP 541/541s

  • GPSMAP 526/526s

  • GPSMAP 536/536s

  • GPSMAP 546/546s

  • GPSMAP 4008

  • GPSMAP 4010

  • GPSMAP 4012

  • GPSMAP 4208

  • GPSMAP 4210

  • GPSMAP 4212

  • GPSMAP 5008

  • GPSMAP 5012

  • GPSMAP 5015

  • GPSMAP 5208

  • GPSMAP 5212

  • GPSMAP 5215

  • GPSMAP 720

  • GPSMAP 740

  • GPSMAP 6008

  • GPSMAP 6012

  • GPSMAP 6208

  • GPSMAP 6212

  • GPSMAP 7012

  • GPSMAP 7015

  • GPSMAP 7212

November 29, 2010Download PDF

Garmin Charts

The Service Alerts listed below are related to the following products:


TitleImpacted DevicesDateDocument
BlueChart® g2 and BlueChart g2 Vision® Version 2009 Recall.
  • 2009 BlueChart g2 SD Card

  • 2009 BlueChart g2 microSD Card

  • 2009 BlueChart g2 Vision microSD / SD Card

June 4, 2009Download PDF
Obscured navigation buoys on Garmin chartplotters
  • 2018.0 US coastal and Great Lakes cartography cards
  • 2018.5 US coastal and Great lakes cartography cards
July 5, 2018Download PDF
Auto Guidance Route Calculation: Charted Obstacles
  • GPSMAP 400 series

  • GPSMAP 500 series

  • GPSMAP 600 series

  • GPSMAP 4000 series

  • GPSMAP 5000 series

November 4, 2009Download PDF
Affected maps contain incorrect tidal information for an area off the Oregon coast that covers about 100 miles of shoreline from approximately Bandon to Waldport, resulting in high and low tide values that are inaccurate.
  • Affected maps contain incorrect tidal information for an area off the Oregon coast that covers about 100 miles of shoreline from approximately Bandon to Waldport, resulting in high and low tide values that are inaccurate.
November 23, 2009Download PDF
Certain Garmin chartplotters may incorrectly or incompletely draw areas of marine charts in a way that makes land or shallow water areas appear to be navigable water.
  • GPSMAP 4008

  • GPSMAP 4012

  • GPSMAP 4010

  • GPSMAP 4208

  • GPSMAP 4212

  • GPSMAP 4210

  • GPSMAP 5008

  • GPSMAP 5012

  • GPSMAP 5015

  • GPSMAP 5208

  • GPSMAP 5212

  • GPSMAP 5215

  • GPSMAP 620

  • GPSMAP 640

  • GPSMAP 6008

  • GPSMAP 6012

  • GPSMAP 6208

  • GPSMAP 6212

  • GPSMAP 7012

  • GPSMAP 7015

  • GPSMAP 7212

  • GPSMAP 7215

  • GPSMAP 720

  • GPSMAP 740

  • GPSMAP 750

May 11, 2010Download PDF

Marine Wearables

The Service Alerts listed below are related to the following products:


TitleDateDocument
Garmin has decided to voluntarily recall quatix.July 18, 2013Recall notice for quatix® watches