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No Compatible Devices Found in the ActiveCaptain® App

If the ActiveCaptain® app is not pairing with a Garmin device, ensure the following:

Check the compatibility of your device. Compatible devices are listed below:

    • STRIKER™ Plus 7  fishfinder | STRIKER™ Plus 9 fishfinder | STRIKER™ VIVID 7 fishfinder | STRIKER™  VIVID 9 fishfinder

    • ECHOMAP™ Plus combo | ECHOMAP™ Ultra combo | ECHOMAP™ UHD combo 

    • ECHOMAP™ 50s combo |ECHOMAP™ 70s combo |ECHOMAP™  50dv combo | ECHOMAP™ 70dv combo

    • GPSMAP® 8x0 chartplotter | GPSMAP® 10x0 chartplotter

    • GPSMAP® 10x2 chartplotter | GPSMAP® 12x2 chartplotter (Touch, Plus ) 

    • GPSMAP® 5x7 chartplotter | GPSMAP®  7x1 chartplotter 

    • GPSMAP® 7x2 chartplotter | GPSMAP® 9x2 chartplotter  

    • GPSMAP® 7x3 chartplotter | GPSMAP® 9x3 chartplotter | GPSMAP® 12x3 chartplotter | GPSMAP® 16x3 chartplotter

    • GPSMAP® 74xx chartplotter | GPSMAP® 76xx chartplotter 

    • GPSMAP® 84xx chartplotter | GPSMAP® 86xx  chartplotter

    • GPSMAP® 90xx chartplotter | GPSMAP® 92xx chartplotter

    • Force® Trolling Motor 50" | Force® Trolling Motor 57" | Force® Kraken Trolling Motor 63" | Force® Kraken Trolling Motor 75" | Force® Kraken Trolling Motor 90" | Force® Pro Trolling Motor 50" | Force® Pro Trolling Motor 57"

Ensure the Wi-Fi on the Garmin device is enabled.

For STRIKER™  fishfinders | ECHOMAP™ chartplotters

  1. Select ActiveCaptain from the home screen

  2. Select Wi-Fi Network

  3. Ensure Wi-Fi is turned on

  4. If desired, use the directional pad to change the Wi-Fi name and Password


Force® Series Trolling Motors

    1. Handheld Remote for the Force Trolling Motor turned on

    2. Set Wi-Fi of the Force to ActiveCaptain mode:  Menu button - Settings - Trolling Motor - Wi-Fi - Mode - ActiveCaptain

    3. Make sure to setup a Wi-Fi name and password from the Handheld Remote

    4. Wi-Fi settings of the mobile device, connect to the Wi-Fi of the Force Trolling Motor

  

For GPSMAP® chartplotters

    1. From the AV/Gauges and Controls menu, select ActiveCaptain

    2. Select Wi-Fi Network

    3. Ensure Wi-Fi is turned on

    4. If desired, use the directional pad to change the Wi-Fi name and Password

  • Verify the Garmin device software is up to date. For instructions on updating the software, see Related Content.

  • Close any apps that are running in the background on the smart device

  • Restart the smart device

  • Connect to the chartplotters Wi-Fi signal

Related

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