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Suction Cup Not Staying Attached to the Windshield
Note: Extreme temperature changes may cause the suction cup to fall off.
If the suction cup does not stay attached to your windshield, try the following troubleshooting steps after verifying that the protective plastic has been removed from the suction cup.
A Video Tutorial for Mounting the Suction Cup to the Windshield is Available Below.
Suction Cup Mounting Troubleshooting Steps:
- Clean the suction cup and the mounting area of the windshield with rubbing alcohol
- Dry both surfaces with a lint-free cloth
- Apply moisture to the suction cup before placing it on the windshield
- This creates a better seal and helps the device stay in place.
- Flip up the lever on the suction cup
- Place the suction cup on the windshield
- Apply pressure on suction cup mount
- Flip down the lever to secure the suction cup in place
The suction cup should now be securely mounted.
View Buying Automotive Accessories Directly from Garmin for instructions to purchase a replacement suction cup.