Forerunner 245 Music: Bluetooth Headphone Audio Dropping Out

If Bluetooth audio is dropping or cutting out from your headphones or earbuds during audio playback using your Forerunner 245 Music, try the following:

• Review the following FAQ which features a section on audio cut-out: Bluetooth Headphone Compatibility for Garmin Watches That Feature Music.
• If possible, try a different pair of headphones or earbuds.

I Have Tried the Tips Listed Above and I Am Still Having Audio Cut-Out

If you continue to experience an issue with your watch after reviewing the above topics, you may need to have your watch replaced by Garmin. You can request an exchange using the following tool: Garmin's Online Exchange for the Forerunner 245 Music .

IMPORTANT: The Garmin exchange tool is only available in select countries and an exchange fee may apply when submitting a request to replace your device. Refer to the drop-down list in the exchange link for details. Contact your local Garmin Product Support office for assistance if your country is not listed.