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DC 50 Solid Green Light Issue
If your DC™ 50 dog tracking collar is failing to respond and has a solid green light, there are a few steps that can be performed to recover collar functionality.
To determine how to recover the DC™ 50 collar:
- Ensure the charging clip is removed
- Press and hold Power
- Wait for collar to power off (approximately 30 seconds)
Follow the steps below according to the behavior of the collar.
If the collar powers off:
If the collar does not power off:
- Master Reset for Dog Tracking and Training Collars
- Installing Software Updates to Dog Tracking Handhelds and Compatible Collars with WebUpdater
The collar should now function properly again.