Select your product to confirm this information applies to you
zūmo XT2 Device Shutting Down or Rebooting while Plugged into a Vehicle
Your Garmin Automotive device should not shut down or reboot while plugged into a vehicle. There are four main resolutions to this issue.
- Make sure your device is plugged directly into your vehicle with its original Garmin power cable.
Do not use a splitter, USB, or third-party cable.
Ensure the Motorcycle Power Cable is installed properly.
See the Owner's Manual for more info.
A replacement Motorcycle Power Cable can be purchased if necessary.
Remove any memory cards in the device.
Format the memory card if this resolves your issue.
Ensure the device software is up to date.
Make sure it is not too hot in the vehicle.
Contact Product Support if the issue continues.