Select your product to confirm this information applies to you
Troubleshooting the Handlebar Controller
Ensure the Handlebar Controller is connected properly. See Connecting the Handlebar Controller to a Compatible Automotive Device.
If the Handlebar Controller is nonresponsive (button presses are not activating features on the compatible GPS unit), perform a software update on the GPS navigator being used with the accessory.
To update a Tread® 2 GPS navigator, see Wireless Map and Software Update Instructions.
To update Tread® - Overland Edition | Tread® XL - Overland Edition | Tread® - SxS Edition GPS navigators, see Wireless Map and Software Update Instructions.
To update Tread® XL - Baja Chase Edition | Tread® XL - Baja Race Edition GPS navigators, see Wireless Map and Software Update Instructions.
To update a zūmo® XT2 GPS navigator, see Wireless Map and Software Update Instructions.
If the issue persists, contact Product Support for further assistance.