My Approach Watch Will Not Power On or Charge

If an Approach® watch will not turn or charge, there are some basic troubleshooting steps that you can perform.

Approach Watch Will Not Power On

In some instances, a watch may show a blank screen and will not power on. You can try a reset to get the watch responsive.

Hold the power button (see the owner's manual) for 30 second.
Release the power button.
Connect the watch to a computer.
If the watch does not power on automatically with the computer connection, hold the power button again for 30 seconds.

At this point the watch should power on and indicate that it is charging.

There are a few things that can be checked when attempting to charge the Approach or to improve battery life.

Disconnect and reattach the charging cable.
Ensure the contacts on the watch and charging clip are clean.
- For steps on cleaning the contacts, see - Cleaning the Battery Contacts on a Rechargeable Garmin Watch.
Charge watch through a different power source such as a computer.
Make sure the software is up to date.
- For information on updating the watch, see - Update Golf Courses and Device Software on an Approach Watch.
Leave the watch plugged into the charger for up to two hours, remove from the charger, then charge for another two hours.
Try another charging cable.
- To purchase a new charging cable for your watch, see - Buying Parts or Accessories Directly from Garmin.

When charging, you should see an lightning bolt in the battery icon.