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"Garmin Express Is Not Compatible With Your Operating System" Error

The Garmin Express™ is not compatible with your operating system message may appear if the computer does not meet the minimum system requirements to run the Garmin Express program, or the Garmin Express program's installation file is set to run in compatibility mode.

NOTE: Chromebooks and Linux-based operating systems are not compatible with the installation of Garmin Express software. 

Verify That the Computer Meets the Minimum System Requirements for Garmin Express Software:

Contact Microsoft or Apple for steps on how to check the computer's specifications.

WindowsMacOS/OSX
  • Windows 7 SP1 or newer, Microsoft .NET 4.5.2 (included)
  • 1024 x 768 display, USB port and 1 GB RAM
  • High speed Internet access (Not for use with dial-up, mobile or satellite connection)
  • May require up to 20 GB free disk space
  • OS X 10.10 or newer
  • 1440 x 900 display, USB port and 1 GB RAM
  • High speed Internet access (Not for use with dial-up, mobile or satellite connections)
  • May require up to 20 GB free disk space

If the computer requirements are NOT met, use a different computer that meets the requirements.


Mac:

If the computer requirements are not met on a Mac computer, use a different computer as compatibility mode cannot be changed on a Mac.


Windows:

If the computer requirements are met on a Windows computer, ensure compatibility mode is disabled on a Windows computer by following the steps below.

1. Go to the Downloads folder.

Red box around Downloads folder under Computer

2. Right-click on the Garmin Express installer file.

Red box around Garmin Express icon under Downloads folder

3. Select Properties.

Red box around Properties option at bottom of list

4. Click the Compatibility tab.

Red box around Compatibility tab under Garmin Express Properties

5. Click Change settings for all users.

Red box around Change settings for all users under Compatibility tab

6. Ensure that all boxes are unchecked.

7. Click OK.

Red box around OK on the Garmin Express.exe Properties window

Once this setting has been changed, attempt to install Garmin Express again by following How Do I Install Garmin Express? The error message will no longer appear.

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