BC 50 Series Wireless Backup Camera isn't Working Properly

See the troubleshooting below if you are having difficulty using the BC™ 50 Wireless Backup Camera:

Compatibility:  Ensure your Automotive Device is Compatible with the BC™ 50 Wireless Backup Camera

• See Automotive GPS Devices That Can Add a Backup Camera.

Update the Device Software:

Update the compatible navigation device used with the BC™ 50 wireless backup camera:

• For steps to update your device's software see Garmin Device Manual

Update the BC™ 50 Wireless Backup Camera Software:

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Camper 895, RV 895 Camper 1095, and RV 1095 GPS Navigators

1. Turn on the GPS device and connect it to its vehicle power cable

2. Touch Apps 

 

3. Touch the Tools tab

 

4. Touch Cameras

 

5. Tap the camera screen

6. Touch Settings

7. Touch Update Available (if an update is available)

8. Touch Continue to start the update

• To update the camera, apply the brakes, and put the vehicle in reverse to power the camera.

9. Keep the vehicle in reverse to power the camera throughout the update

10. Touch OK when update completes

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dēzl™ LGV810, dēzl™ OTR810, dēzl™ LGV1010, and dēzl™ OTR1010 GPS Navigators

1. Turn on the GPS device and connect it to its vehicle power cable

2. Touch Apps 

3. Touch the dēzl™ tab

 

4. Touch Cameras

5. Tap the camera screen

6. Touch Settings

7. Touch Update Available (if an update is available)

8. Touch Continue to start the update

• To update the camera, apply the brakes, and put the vehicle in reverse to power the camera.

9. Keep the vehicle in reverse to power the camera throughout the update

10. Touch OK when update completes

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Tread® - Overland Edition, Tread® - SxS Edition, and Tread® XL - Overland Edition GPS Navigators

1. Turn on the GPS device and connect it to its vehicle power cable

2. Touch Apps 

3. Touch Navigation

4. Touch Cameras

5. Tap the camera screen

6. Touch settings

7. Touch Update Available (if an update is available)

8. Touch Continue to start the update

• To update the camera, apply the brakes, and put the vehicle in reverse to power the camera.

9. Keep the vehicle in reverse to power the camera throughout the update

10. Touch OK when update completes

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Tread® XL - Baja Chase Edition and Tread® XL - Baja Race Edition GPS Navigators

1. Touch Apps

2. Touch Apps again

3. Touch Cameras

4. Tap the camera screen

5. Touch settings

6. Touch Update Available (if an update is available)

7. Touch Continue to start the update

• To update the camera, apply the brakes, and put the vehicle in reverse to power the camera

8. Keep the vehicle in reverse to power the camera throughout the update

9. Touch OK when update completes

Fuse:

Ensure the fuse is not damaged or broken.

• See Replacing the Fuse in Garmin Backup Camera Transmitter Cable.

Unpair the Camera:

You may need to start fresh from the beginning of the pairing process if the camera isn't staying paired.

1. 1. Select settings
   2. Select Unpair
   3. Select Yes

or

1. 1. Tap the camera screen
   2. Select settings
   3. Select Forget this Camera
   4. Select Yes

Pairing the Camera:

The camera transmitter must be paired and within range of a compatible navigator to display an image.

• Detailed instructions can be found here: Pairing the BC™ 50 Series Wireless Backup Camera

• Reboot the automotive device if it disconnects or shows a blank image after pairing.

Installation:

The BC™ 50 wireless backup camera requires proper installation and correct accessories in order to function.

• To verify the camera is installed correctly, see

  • BC™ 50 Wireless Backup Camera Installation Instructions or

  • BC™ 50 IR (Night Vision) Wireless Backup Camera Installation Instructions

• Garmin recommends having the BC 50 professionally installed.

• The transmitter can be placed on metal, but it does reduce range a bit. If there’s a low signal strength, try placing it on non-metal.
  • It may be difficult for the transmitter to see through metal. Placing it near a vehicle's edge will help. 
• Placing the transmitter nearer to the navigator, the better.
• Some vehicles do not provide constant minimum voltage to the reverse lamps. You should use an automotive relay when connecting the transmitter and camera to a power source that does not provide constant voltage.¹

If the BC™ 50 wireless backup camera is installed to display on the navigation device when the vehicle is put into reverse, but the image display is delayed:

• Mount the transmitter closer to the navigation device.
• Ensure the navigation device is attached to the compatible mount and mounting bracket.
• Ensure the navigation device is attached with the correct compatible vehicle power cable.

¹ If the BC™ 50 wireless backup camera is installed to display on the navigation device when the vehicle is put into reverse and is not displaying when the engine is running, turn off the engine, leave the key turned to accessory, and put the vehicle in reverse. If the BC 50 works, the vehicle may require a relay.

• Garmin recommends having the relay professionally installed.
• If the vehicle is a truck and has a seven-pin trailer wiring harness, the BC 50 may be wired through the harness.
• The BC™ 50 wireless backup camera may also be wired to a constant 12V power supply.

Move Vehicle to Another Location:

 Try moving your vehicle to another location if you've only tried using the BC 50 in one location (such as your home or in a store parking lot). There may be environmental factors that can cause interference, such as signal jamming or other wireless devices.