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Master reset on a StreetPilot series device
For the steps on how perform a master reset on your device, click on your device listed below:
- StreetPilot c300 and c500 series
- StreetPilot 2600 series
- StreetPilot 2700 and 2800 series
- StreetPilot 7000 series
- StreetPilot i-series
StreetPilot c300 and c500 series
Note: A master reset will erase all waypoints or Favorites1 and will restore your device to the default factory settings. If you would like to first back up your Favorites to your computer, you can click here for instructions in BaseCamp or MapSource2.
To perform a master reset on a StreetPilot c300 and c500 series device:
- Start with the device off and unplugged from power
- Touch and hold the lower right corner of the screen with an index finger or the eraser end of a pencil
- Continue touching and holding the lower right hand corner of the screen then power the device ON
- The message, "Do you really want to erase all user data?" will appear
- Remove your finger when the message appears, then touch Yes to confirm
The device will automatically reset. Please follow the on-screen prompts on the StreetPilot and when completed place your device in an area with a clear view of the sky until it acquires satellites.
1Although the master reset will erase all saved favorites, any loaded custom points of interest will remain intact on the device.
StreetPilot 2600 series
Note: A master reset will erase all waypoints or Favorites and will restore your device to the default factory settings. If you would like to first back up your Favorites to your computer, you can click here for instructions in BaseCamp or MapSource2.
To perform a master reset on a StreetPilot 2600 series device:
- With the device plugged in but turned off, hold down the Page and Menu buttons at the same time
- While holding down the buttons, turn on the device
- Continue holding down the buttons, and the message "Do you really want to erase all user data?" will appear
- Remove your fingers from the buttons and touch Yes to confirm
The device will automatically reset. Please follow the on-screen prompts on the StreetPilot and when completed place your device in an area with a clear view of the sky until it acquires satellites.
StreetPilot 2700 and 2800 series
Note: A master reset will erase all waypoints or Favorites and will restore your device to the default factory settings. If you would like to first back up your Favorites to your computer, you can click here for instructions in BaseCamp or MapSource2.
To perform a master reset on a StreetPilot 2700 and 2800 series device:
- With the device plugged into external power, but turned off, hold down the Menu and Map buttons at the same time
- While holding the buttons down, turn on the device and continue holding down the buttons for five seconds
- After five seconds, let go of the buttons
- The screen will flicker, and then the setup screen will display
The device will automatically reset. Please follow the on-screen prompts on the StreetPilot and when completed place your device in an area with a clear view of the sky until it acquires satellites.
StreetPilot 7000 series
Note: A master reset will erase all waypoints or Favorites1 and will restore your device to the default factory settings. If you would like to first back up your Favorites to your computer, you can click here for instructions in BaseCamp.
To perform a master reset on a StreetPilot 7000 series device:
- Start with the device powered off
- Press and hold the power button
- The message "Do you really want to erase all user data?" will appear
- Release the power button when the message appears, then touch Yes to confirm
The device will now be reset. Place your device in an area with a clear view of the sky until is acquires satellites.
1Although the master reset will erase all saved favorites, any loaded custom points of interest will remain intact on the device.
StreetPilot i-series
Note: A master reset will erase all waypoints or Favorites and will restore your device to the default factory settings. If you would like to first back up your Favorites to your computer, you can click here for instructions in BaseCamp or MapSource2.
To perform a master reset on a StreetPilot i-series device:
- Start with the device off and disconnected from power
- Press and hold down the thumb wheel and back arrow buttons
- Keep the thumb wheel and arrow buttons held down then press the power button
- The message "Do you really want to erase all user data?" will appear
- Release the three buttons and use the thumb wheel to confirm
The device is now reset. Allow the device to sit outside for around 15-30 minutes standing still to acquire satellites.
1Although the master reset will erase all saved favorites, any loaded custom points of interest will remain intact on the device.
2For instructions on how to backup favorites in MapSource, see Related Content.