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Weather Widget Displays Wrong Information on My Garmin Device

Review each section of this FAQ which addresses the most common issues and questions related to weather information on your Garmin® device.

I See One of the Following Messages When Viewing the Weather Widget

  • Widget displays an exclamation icon

  • Weather data is not available

  • Waiting for data

    • This likely means you are located a long distance from the nearest weather station. This results in no weather information being displayed for your current area.

Common Troubleshooting Steps

Try each step below which should resolve most issues described above.

  • Power your Phone and Garmin device off, then back on.

  • Confirm the Garmin device is paired and connected to the phone through the Garmin Connect™ app.

  • For GPS capable Garmin devices, start an outdoor activity and briefly step outdoors to acquire GPS signal.

  • For iOS devices, make sure the Garmin Connect app is open and/or running in the background. Force closing the app will result in missing weather data.

You should also check your location permissions. Select an option below to reveal steps on how to enable Location permissions.


Android

  1. Open the Garmin Connect app.

  2. Access the menu by selecting More (bottom right).

  3. Select Settings.

  4. Select Phone Permissions.

  5. Select Manage Permissions.

  6. Select Permissions.

  7. Select Location.

  8. Select Allow all the time.

    • If "Allow all the time" is not an available option, toggle Location On.

    • For optimal results, enable Precise Location if available.

      Android Location Permissions Screen
  9. Power your Android phone off and back on.

  10. Power your Garmin device off and back on. 

  11. Open the Garmin Connect app.

  12. Sync your device.


iOS

  1. Open the Settings app on your iOS device.

  2. Select Privacy & Security.

  3. Select Location Services.

  4. Toggle on if needed.

  5. Select the Garmin 'Connect' app.

  6. Ensure Allow Location Access is set to Always.

    • For optimal results, enable Precise Location.

      iOS Location Permission Screen
  7. Power your iOS device off and back on.

  8. Power your Garmin device off and back on. 

  9. Open the Garmin Connect app.

  10. Sync your device.


The Weather Widget Is Showing Old Weather Data or Incorrect Temperatures

Weather data is requested once every 20 minutes at most. Sync your device to refresh the most up to date weather data. Weather data can appear less accurate than the current temperature if it has not been updated recently.

The Weather Widget Information Doesn't Match the Weather App on My Smartphone

Weather information displayed on your device is collected from the closest official weather station and may be different than what displays in your weather app on your phone. Local airports will be the most common official weather stations.

How Does Weather Information Work With Connect IQ™ Apps?

Connect IQ developers create unique applications that can be loaded to your device to view various weather information. How this information is obtained and configured will vary by app and developer. Questions about data or configuration of the app would need to be directed to the developer of the app.

Can I Change the Source of the Weather Widget Data to Display Weather From a Different Location?

From the Garmin Connect app, we allow you to choose between your phone's current location or from a fixed location that you choose from a map within the app.

  1. Open the Garmin Connect app.

  2. Access the menu by selecting More (bottom right).

  3. Select Settings.

  4. Select User Settings.

  5. Select Weather Location.

From here you will choose from either your phone's location or a fixed location.

NOTE: Devices that display a location in the weather widget will display the location of the weather reporting station.


How Do I Change the Weather Metrics?

Some models will require you to change temperature metrics in the Garmin Connect app only and some models will need you to update Metrics in the app as well as on the watch. For specific details refer to your owner's manual.


Garmin Connect App

  1. Open the Garmin Connect app.

  2. Access the menu by selecting More (bottom right).

  3. Select Settings.

  4. Select User Settings.

  5. Select Measurement Units.

  6. Set to Statute, Metric, or Statute UK.


Garmin Device

Steps may vary based on model. See your owner's manual for specific steps.

  1. Access the menu on your device.

  2. Select Gear with eight spokes Settings.

  3. Select System

  4. Select Units.

  5. Select Temperature.

  6. Select Fahrenheit or Celsius.



Widget Gallery

When selecting the Weather Widget, scroll through the available data screens to see additional weather data. Below are some examples of what data may be available. 

NOTE: Air Quality data will display on compatible devices that are located in the continental United States. Outside of the U.S., Air Quality data may not be available.


Weather Widget Screen Examples

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