My Forerunner 945 Will Not Charge Correctly

If your Forerunner 945 will not charge correctly and you notice that it will only charge when the cable is wiggled or when the cable requires pressure against the watch to charge, check the following:

1. Confirm that your power/data cable is not damaged.

   • Check the charging pins to ensure they are free of debris and not damaged.

2. Check the charging contact points on the back of the device for dirt or debris.

   • Use a pencil eraser or a cotton swab dipped in rubbing alcohol to clean them.

My Watch Will Still Not Charge Correctly

If you continue to have an issue the watch will need to be replaced. You can request an exchange using the following tool:  Garmin's Online Exchange for the Forerunner 945 .