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Correcting low volume on automotive devices

If you are having trouble hearing the sound coming from the automotive device you will first want to make sure that the volume or master volume is set to an audible level.

To check the Volume or Master Volume:

  1. Touch the Volume icon on the Where To? View Map screen
  2. Confirm that the volume is set to the desired level and it is not muted

If the master volume is turned up and the volume is still low, check the volume levels within the mixer to make sure they are set to an audible level.

To view the device's volume:

  1. Touch Tools (wrench icon)
  2. Touch the Volume icon
  3. Touch the speaker to the left or right to lower or raise the volume to the desired level for Navigation and/or Media
  4. Touch and hold the back button

The volume level should now be set to the desired level.