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Issues Signing Into the Garmin Explore Website
If there are issues signing into the Garmin Explore™ website account, try resetting the password at www.garmin.com/account.
Additionally, the Garmin Explore website has been updated to use the Garmin single sign-on system. Depending on whether or not an account on Garmin.com existed, the sign-in credentials for the Garmin Explore website account may have changed.
NOTE: If the account information and password are set to autofill, try clearing the browser cache and resetting the password. For steps on clearing the cache for various internet browsers, see - Clear the Browser History, Cache, Temporary Internet Files, or Open a Private Window.
Why the Login Credentials May Have Changed
- If there is NO previous Garmin account: There will be no change to the login credentials for the Garmin Explore website. Continue signing in as before. The same credentials will now also allow logging in to Garmin.com.
- If BOTH a Garmin Explore website account and a Garmin account with the same email address exists: The Garmin account password will be the new password to sign in to the Garmin Explore website.
- If the password cannot be recalled or is needing to be changed back to what it was previously:
- Select Sign In and enter the email the account was created with.
- Select the Forgot? link and follow the steps to reset your password.
- If the password cannot be recalled or is needing to be changed back to what it was previously:
- If there is an existing Garmin account, but no Garmin Explore website account: When setting up an inReach® satellite communicator, go to the Garmin Explore website and choose Sign In, then enter the credentials for Garmin.com.
- To set up an inReach communicator, see:
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- How to Activate an inReach SE®/inReach SE®+/inReach Explorer®/inReach Explorer®+/inReach® Mini Communicator.
- How to Activate an inReach® Mini 2 Communicator.
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- How to Activate inReach on a Tread® - Overland Edition, Tread® XL - Overland Edition and Tread® - SxS Edition.
- Tread® XL - Baja Chase Edition and Tread® XL - Baja Race Edition: Pro Team Tracking Activation.
- Pairing Your Phone and Activating an inReach Messenger.
- To set up an inReach communicator, see:
- If there is currently no inReach or Garmin account: Upon creating a new account, the login will work for both Garmin Explore website and Garmin.com.